Here’s what I wrote in Effective Virtual Conversations about pitfall #10 in virtual facilitation:
“The multi-tasking mindset can be commonplace for many of us. What can you do to capture people's attention and keep it focused?
Solution: Consider these questions.
· Are you making a request for people to disconnect from other technologies?
· Are you changing the pace frequently (i.e. every 5-7 or 10 minutes)?
· Are you creating opportunities for individuals to pause and engage at their desk?
· What engagement strategies are you employing?”
As I have shared in other posts, engagement is critical in avoiding the “Death by Conference Call” mindset. We want to be using a variety of approaches – from breakouts where people can connect with each other, to using annotation to get people to share their ideas on the screen. It’s likely that when people are on their own devices, the allure of multi-tasking is going to be great, and if they are in dialogue with each other, they may find that more engaging and focusing.
What are the strategies you could use to support greater engagement in your calls.
For more ideas, check out some of the monthly Effective Virtual Conversation calls I’ve hosted since the book launched last July, including the October 2017 call on Breakouts that Sizzle. You can view the playlist here.
With best wishes,