While capacity development is critical in many teams today, it can be absolutely essential to high performance in virtual teams, given that people are working independently in many instances.
As a team leader, consider how you can be building capability within your team around:
Goal Setting
Reporting
Coaching Skills - particularly peer coaching skills
Feedback
Business Acumen (as appropriate to the work you do)
Difficult Conversations
Relationship Building
Emotional Intelligence
Conflict Management
Influence
For many remote team members they are having to utilize these skills each and every day.
Just as onboarding of new team leaders is important, the onboarding of new team members can be just as critical. Some of the areas you will want to focus on in the onboarding process for new team members are:
- Team culture - who you are
- Who to Go to - Key resource people - other members of the team, internal resources, external stakeholders
- Reporting requirements - budget, resources, status updates
- Team meetings
- Understanding your role
- Key Goals, KPIs (Key Performance Indicators) and Corporate Priorities
- Goal Setting (whether you use a one-page plan or other)
- Feedback and Performance Management issues
- Expectations around:
- Surfacing important issues
- Availability (when you are on and when you are off)
- Quality and completion of tasks
- Navigating Conflict
- Work-life (again boundaries around when you are on and off)
- Reporting
- Collaboration with others on the team
- Meeting focus
- Surfacing important issues
Have a great start to your week,
Jennifer
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats.
Follow us on Twitter @Teams365
Phone: (416)996-8326
Looking to enhance your virtual conversations - Conference calls? Webinars? Virtual coaching work? Pick up a copy of my new book, Effective Virtual Conversations, at Amazon.