This week''s Effective Virtual Conversation Tip #11 is about the importance of boosting the trust, connection and safety needed in virtual conversations so that they can go to the level needed. Without the required trust, safety and connection it is likely that virtual calls will suffer from disengagement and multi-tasking on the part of attendees/participants.
In recent months as I have started speaking on my new book, Effective Virtual Conversations, I've been asking groups the question "What do you do to boost trust, connection and safety in your virtual calls"? It's been interesting to hear the range of responses around these three areas. Some of the common approaches mentioned include:
Trust:
Be clear on expectations
Walk my talk
Create Safety
Trust begets trust
Creating connection:
Introductions
A fun warm-up
Pairing people for introductions
Create Safety:
Work with the group to create their own agreements
Confidentiality
follow-through
Connection with others
Knowing where we are going on the call
In Chapter 2 of Effective Virtual Conversations I cover many different ways to build trust, connection and safety in virtual events. What do you notice about how people engage and interact when these factors are present? When they are not?
For more about the research base around this topic you will want to refer to the work of Amy Edmonston, author of Teaming, as well as refer to the research Google has done into their most high performing teams. Common ingredient - safety on the part of teams.
Have a great start to your week,
Jennifer
In recent months as I have started speaking on my new book, Effective Virtual Conversations, I've been asking groups the question "What do you do to boost trust, connection and safety in your virtual calls"? It's been interesting to hear the range of responses around these three areas. Some of the common approaches mentioned include:
Trust:
Be clear on expectations
Walk my talk
Create Safety
Trust begets trust
Creating connection:
Introductions
A fun warm-up
Pairing people for introductions
Create Safety:
Work with the group to create their own agreements
Confidentiality
follow-through
Connection with others
Knowing where we are going on the call
In Chapter 2 of Effective Virtual Conversations I cover many different ways to build trust, connection and safety in virtual events. What do you notice about how people engage and interact when these factors are present? When they are not?
For more about the research base around this topic you will want to refer to the work of Amy Edmonston, author of Teaming, as well as refer to the research Google has done into their most high performing teams. Common ingredient - safety on the part of teams.
Have a great start to your week,
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats.
Follow us on Twitter @Teams365
Phone: (416)996-8326
You can grab a copy of my new book, Effective Virtual Conversations, at Amazon. You can also purchase a copy direct from our site, signed by me!
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats.
Follow us on Twitter @Teams365
Phone: (416)996-8326
You can grab a copy of my new book, Effective Virtual Conversations, at Amazon. You can also purchase a copy direct from our site, signed by me!
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