Welcome back to Effective Virtual Conversations tip #10. Today’s EVC tip is about how masterful virtual facilitators are highly effective in reading the environment of virtual calls.
All calls have their own rhythm and it can be very useful to make sure that you are regularly taking the pulse of a call. In doing this, facilitators will want to notice:
How people are speaking
The energy and tone of the call
Any visual cues if you are streaming
A general rule of thumb for in-person programming is to take the pulse of the group every 8-10 minutes, considering pace changes. A pace change might involve asking a question to the group, getting people to write things down, getting people to move to a breakout or getting people to do something real-time. You may also want to use this metric a touch-point in your own groups.
A related part of mastery is in creating an enabling environment for the call. There are several things you can do to create an enabling environment in the virtual domain including:
Have a great start to your week,
Jennifer
All calls have their own rhythm and it can be very useful to make sure that you are regularly taking the pulse of a call. In doing this, facilitators will want to notice:
How people are speaking
The energy and tone of the call
Any visual cues if you are streaming
A general rule of thumb for in-person programming is to take the pulse of the group every 8-10 minutes, considering pace changes. A pace change might involve asking a question to the group, getting people to write things down, getting people to move to a breakout or getting people to do something real-time. You may also want to use this metric a touch-point in your own groups.
A related part of mastery is in creating an enabling environment for the call. There are several things you can do to create an enabling environment in the virtual domain including:
- Welcome people as they join the call
- Get people to indicate on a map where they are calling in from
- Make sure there is a personalized welcome email before the call
- Noticing energy flows and navigating pace changes accordingly
- Connecting people early on in the call to their WIIFM – What’s In It For Me?
Have a great start to your week,
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats.
Follow us on Twitter @Teams365
Phone: (416)996-8326
You can grab a copy of my new book, Effective Virtual Conversations, at Amazon. You can also purchase a copy direct from our site, signed by me!
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats.
Follow us on Twitter @Teams365
Phone: (416)996-8326
You can grab a copy of my new book, Effective Virtual Conversations, at Amazon. You can also purchase a copy direct from our site, signed by me!
RSS Feed
