In coaching, two of the most important skill sets are that of listening and questioning. Active listening plays a critical role in being able to hear what exactly is needed and being asked for by our staff members. It is easy to make assumptions on what we think our staff need, without really knowing what is important.
I have done a number of recent posts on coaching, listening and questioning. You may want to check out these Teams365 posts:
Teams365 #196: Coaching Questions. Read it here
Teams365 #672: The Art of the Question: Coaching and Mentoring. Read it here.
Teams365 #1277: FlashbackFriday: 20 Coaching Questions. Read it here.
Another important focus in coaching is to work with the staff member to determine whether they want to create more awareness around the issue to create a better solution, or to take action towards that solution. In a team context, some team members may benefit from support around action, versus expanding their insights around options, accelerators, enablers and derailers.
Check out Teams365 #777 to explore Four Foundations of the Coaching Process. You can read it here
As you think about coaching, what is important for you to consider?
Have a great Tuesday,
Jennifer
"Questions form the backbone to any coaching conversation". - Jennifer Britton
Potentials Realized | Coaching Team Leaders
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