One of the pitfalls in virtual calls may be that you are thinking more about the next question you are going to ask, rather than what is really happening in the conversation. Developing the habit of listening deeply in the conversation is key to effective and engaging virtual calls. As a listener, we want to:
Listen for what is being said and what is not being said
What is the meaning behind the words you hear? What is the sub-context of the conversation?
What do you notice about the tone of voice, pace and pitch of the conversation? How is that aligned with what you are hearing?
Suspend your listening to your own thoughts – focus on theirs.
Trust that the next question to be asked, will be the right one. This helps us to not focus on what we think we should be asking.
Activity:
This week be more intentional in listening. Think about what people are really saying. What is it that they are saying?
After you listen consider these questions:
When were you listening deeply?
What did you notice about the sub-context of the conversation?
What questions had the greatest impact?
Tomorrow I'll be looking at another core component for virtual conversations - Questioning. Stay tuned!
Have a great Tuesday,
Jennifer
Listen for what is being said and what is not being said
What is the meaning behind the words you hear? What is the sub-context of the conversation?
What do you notice about the tone of voice, pace and pitch of the conversation? How is that aligned with what you are hearing?
Suspend your listening to your own thoughts – focus on theirs.
Trust that the next question to be asked, will be the right one. This helps us to not focus on what we think we should be asking.
Activity:
This week be more intentional in listening. Think about what people are really saying. What is it that they are saying?
After you listen consider these questions:
When were you listening deeply?
What did you notice about the sub-context of the conversation?
What questions had the greatest impact?
Tomorrow I'll be looking at another core component for virtual conversations - Questioning. Stay tuned!
Have a great Tuesday,
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats.
Follow us on Twitter @Teams365
Phone: (416)996-8326
Connect with us to be the first to know more about launch events around my newest book - Effective Virtual Conversations - coming out later this spring/early summer!
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats.
Follow us on Twitter @Teams365
Phone: (416)996-8326
Connect with us to be the first to know more about launch events around my newest book - Effective Virtual Conversations - coming out later this spring/early summer!
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