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Teams365 Blog

Daily tips, tools and blog posts for leaders and their teams. Daily posts since January 2014. The Teams365 blog is brought to you by Jennifer Britton, founder of Potentials Realized, and author of Effective Group Coaching and From One to Many: Best Practices for Team and Group Coaching.

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TEAMS365 #2465 – Virtual Co-Working

9/29/2020

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2020 – the year of the bubble. Physical isolation has led to many to feeling more isolated than ever. Just last week we released episode 21 of the Remote Pathways podcast, where we touch on the topic of Virtual Co-Working. You can check it out on your favorite podcast player OR here.

One thing I really love as a podcaster is hosting our twice a month breakfast calls. It’s open to all and I hope you will drop in for one before the end of the year!

In the most recent Remote Pathways community call on September 17th, Michelle and I talked about the many different forms virtual co-working can take.

Here’s a quick overview of the different types we talked about. What’s interesting is that between us both of us support programming virtually all these different types of co-working. Which ones might work best for you?
  • Zoom Call - Working real time for short blocks of time on Zoom
  • Virtual Retreat - While Michelle focuses on virtual retreats for personal development in her Anchor Your Heart Retreats, I focus more on virtual business planning sessions.
  • Lunch and Learn - Professional development opportunities abound for many professionals and breakfasts, lunches and dinners are very common. As I share in the call, it’s not uncommon for me to speak to a group of 20 or even 200 virtually over lunch. Contact me if you are looking for a speaker for your lunch and learn.
  • Social Time - Quarantinis became a popular 5 pm activity in the early days of the pandemic. Today that’s morphed into many different formats. What are you doing to create more social time with colleagues and friends and family, virtually?
  • Design (Studio Time) - For many of the clients I work with, design or studio time is important. Getting together with others can create more focused work and impact. What are you wanting to design and how might some virtual studio time support you? Again, contact me for upcoming virtual studio days AND sprints.
  • Conversations - What are the conversations you want to have this month? Who have you not reached out to recently?
  • Get it Done! - Getting things done are critical for success. One of the favorite activities with the annual lab programs I run is the Get It Done Days. What could 4 hours of focused work get off your list?
  • Games/challenges - Challenges are one of my new favorite activities. I kicked off the Stand Out Virtually Challenge in August and more than a hundred joined me. I’ll be hosting my next challenge in October so stay tuned and join us at the Virtual and Remote Visionaries Hub to keep posted.
  • Team Time – Finally, what is the time you have earmarked for your team for team development?

What are the types of co-working experiences you want to engage with?
 
Be sure to check out the September 17th Breakfast Community Call for more on Virtual Co-Working – You can view the 30 minute call here.

Best,
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Join us September 17th for the one-day Stand Out Virtually! STtdio Day Masterclass - Learn more about creating exceptional virtual presentations, meetings and programs, and leave the day with your next one sketched out!
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TEAMS365 #2463 - Sunday Review

9/27/2020

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How did your week go? What were the key focus areas for you? What was your key learning?

This week we’ve covered a wide range of topics during the week here including:
  • Saturday’s Weekly Journaling Prompt is “My focus is…”
  • Friday’s Flashback’s Five Key Relationships for Professionals
  • Thursday’s Focus on the areas of expectations in making remote work, work well
  • Wednesday’s focus on Collaborating Virtually
  • Tuesday’s focus on 5 Tips for Virtual Meetings
  • Monday’s focus on Follow Up
 
What was your favorite post this week?
Share with us below!

Best,
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Join us September 17th for the one-day Stand Out Virtually! STtdio Day Masterclass - Learn more about creating exceptional virtual presentations, meetings and programs, and leave the day with your next one sketched out!
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TEAMS365 #2461 – #FlashbackFriday Five Key Relationships for Professionals

9/25/2020

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I thought that it would be interesting to reach back to what I had written five years ago here at the Teams365 blog – here’s the post from that day – Five Key Relationships – still as relevant (and maybe even more so in today’s virtual context”.
​
Whether you are back to work or starting a new role, relationships are key in today's business context. As team leaders, we navigate a wide network for relationships, which you may need to call on at any given time. Five key relationships for team leaders to be aware of are:
​
1. Your team - What is the strength of these relationships right now? What conversations are important to have? What does your team rely on you for? What do you need from them? What preferences to do they have in terms of support, communication, connection etc.?

2. Your boss - When was your last quality meeting with your boss? What support do they need from you? What support do you need from them? What are their priorities this month/quarter? How can you help them be even more successful?

3. Your customers, client’s other key stakeholders are also key players in your network. What conversations and touch points do you have planned or want to have?

4, Key project relationships - Consider other key relationships you have. What requires attention? Where can you lean into for support?

5. Your peers - As team leaders we also benefit tremendously from fostering a network of peers around us. Is it time to connect with some specific people within your network? What could you share about your current successes that would help others? What do you need from them?

To wrap up with one of my favorite business authors on the topic of relationships, here's what Keith Ferrazzi says:

“Connecting. It’s a constant process of giving and receiving—of asking for and offering help. By putting people in contact with one another, by giving your time and expertise and sharing them freely, the pie gets bigger for everyone. This karma-tinged vision of how things work may sound naïve to those who have grown cynical of the business world. But while the power of generosity is not yet fully appreciated, or applied, in the halls of corporate America, its value in the world of networks is proven.”
― Keith Ferrazzi, Never Eat Alone: And Other Secrets to Success, One Relationship at a Time

Enjoy your weekend!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Join us September 17th for the one-day Stand Out Virtually! STtdio Day Masterclass - Learn more about creating exceptional virtual presentations, meetings and programs, and leave the day with your next one sketched out!
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TEAMS365 #2459 - Collaborating Virtually

9/23/2020

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Virtual Collaboration is a core topic for all types of remote professionals. Whether we have to build something within our team, or expand our network, it’s key to build capacity to collaborate across distance and time. I address this topic in Chapter 12 of Effective Virtual Conversations. In a very practical way, you will want to consider the following areas for exploration:

#1 – Why are we collaborating? Many writers assert that it’s important not to collaborate just to collaborate. In fact, it’s key that we are clear on why we are collaborating. Is it because our skills are better when we fuse them together? It is because we bring a different insight into a core topic? Be clear on why you are collaborating.

#2 – What’s your core stance and common ground around the topic? What is the common stance you hold around the topic? Perhaps you are both passionate about educating around a topic. Perhaps you want to create a new approach to looking at an issue. Being clear on where you both align, and where you are different, is important.

#3 – What’s different between your work? Consider where your work is not only the same, but complimentary. Partnerships can get weakened if both partners are too similar. Consider exploring not only what’s the same, but also what’s different.

#4 – Consider what your end result is. Results in the remote space need to be specific? Clear? Focused? What are your end results? What are you looking to achieve?

#5 – Provide feedback. Feedback is critical to any partnership and collaborative experience. Be clear on what’s working. What’s not. What changes are needed and how things can proceed.

How often are you meeting? What type of feedback are you both providing and receiving?

Collaboration will continue to be a “pain point” for many professionals. What’s going to help your partnerships flourish in the remote space?
​
Enjoy the conversation!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2453 – Team Building Tip #263

9/17/2020

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This week’s Team Building Question is “what’s getting in the way?”. Success in today’s business context is about ongoing evaluation of what’s working and what’s not. What worked this time last year may not be the thing that works right now.

As you consider the question “What’s getting in the way?” consider what this might be as it relates to process, teamwork, communication, meetings, projects etc.

Taking a hard look regularly at what works, and what doesn’t will help you as a team keep moving and adapting.

As an old mentor of mine once said “In times of disruption, there can be no sacred cows”. This was a mantra I led by for many years, being involved in post-disaster rehabilitation and regrowth along with many other key programming areas including educational reform and environmental initiatives.

What’s getting in the way of your success right now?
What are the roadblocks you are facing?


What can help you get over (or around those roadblocks)?

What resources do you need – people? Technology? Change of process? New information? Different skills or expertise?
​
What’s needed to make a change?

Enjoy the conversation,
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2452 – 8 Layers of Remote Work – Part 2

9/16/2020

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Earlier this month in the September 2020 Remote Pathways podcast community call, I shared the 8 Layers of Remote Work. These are nuanced areas which can be important to learn more about as it relates to your colleagues, stakeholders and work.

In yesterday’s Teams365 blog post, I covered the first four of eight layers of remote work – Digital, Decisions, Delegation and Distractions.

Today’s post is going to explore the final four layers – Design, Dialogue, Do and Depth.

Let’s look at each one of these in turn:

Design – Design skills are increasingly needed by remote professionals of all kinds, given that the way we present our information and ideas may be even more visual and graphical. Likewise, in the remote space it may be likely that you are designing more meetings and programming and presentations. We will be looking at the elements of exceptional virtual design tomorrow, September 17, at the one-day Stand Out Virtually Studio Day Masterclass. Learn more and join us here. 

Dialogue – Talking at people is not communication. With collaboration being an essential, and overlooked, skillset in the remote space, dialogue is critical for success and partnering. The word Dialogue comes from the ancient Greek world of dialogus – which means two way. Dialogue is a two-way conversation. With many remote professionals feeling like they are constantly being communicated to, but not being talked with, fostering a culture of dialogue is critical. This may mean earmarking certain calls for discussion as well as focusing more on using breakouts and other key strategic areas.

Do – The 7th layer of remote work is simple. DO. Get things done. There’s not a lot of time or space for procrastination in the remote space. If you create and lead programs, what can you do to build in more time for people to get things DONE during your time together? Will they pay you to do things for them?

Depth – The final layer is Depth.  As broad as the remote working space is, it is important to have depth in terms of your relationships, levels of trust, connection and clarity around your goals and results. Spending time going deep around agreements, processes, and how you are going to operate is also important.

Be sure to check out the September 1st Remote Pathways Podcast Community Call – you can find it here.

Enjoy the conversation!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2451 –- 8 Layers of Remote Work – Part 1

9/15/2020

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The remote workspace is varied, and we don’t always see the context of our colleagues. For any of you who have a copy of my remote working whitepaper, you will know that in it I explore the 7 Enablers of Remote Work. You can read more about these 7 essential elements here.

Recently I have started sharing more about the layered nuances of remote work. Some of these are skills, some components that are standalone.

In today’s article I wanted to dig deeper into the 8 Layers of Remote Work, which interestingly turn out to be the 8 Ds.

Let’s look at each one of them in turn:
  1. Digital
  2. Decisions
  3. Delegation
  4. Distractions
  5. Design
  6. Dialogue
  7. Do
  8. Depth

The digital economy has existed for several decades, having been jettisoned into exponential growth this year as part of the 2020 pandemic. I recently came across an old edition of a book by Dan Tapscott who wrote the book Digital Economy back in 1995. I’m thinking I must have picked up the copy when I was a grad student. In one of next week’s blog posts, I’ll be going into the 12 hallmarks of a digital economy. The digital space is one of the important layers which is impacting business, teamwork and leadership. Whether all work is virtual, or some components have reverted to face-to-face, how are things different than at the start of the year (or decade)?

Decisions are the second layer of remote work. There is a cost to making decisions, and as we discussed earlier this week in the September Remote Pathways podcast community call (link to https://youtu.be/Fb_FQdR3Ifk ), decisions are a critical part of getting things done in the remote space. Given that we usually don’t operate in isolation, making decisions remotely may take more time.

Another significant shift that we’ve been seeing happen is people’s comfort in making decisions without having as full, or complete, information as they might have had in a face-to-face context.

Delegation is another critical component of remote work. The nuance with remote work is that we may need to be more proactive in delegating and may need to be more strategic in getting people to focus. For the foundations of Delegation check out this Linked In Pulse post I wrote a few years ago on delegation here.

Distractions is another key layer of remote work. In fact, distractions have the potential to really derail professionals of all kinds in the remote space, particularly if our motivation levels are low, or we are not motivated. What are the distractions you want to take note of? For more on digital distractions check out this recent Teams365 blog post - #1480 on Minimizing Distractions here. 

Tomorrow’s post is going to pick up with the last four of the 8 Layers of Remote Work. From these first four, what’s important to note?

All the best,
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2448 – Weekly Journaling Prompt #116

9/12/2020

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Happy Saturday! This week’s Weekly Journaling Prompt is “Collaboration Means”. As you get back to a fall routine (sort of…), what does collaboration mean for you? In fact, in the virtual space, collaboration is even more important and can be trickier. As I share in Chapter 12 of Effective Virtual Conversations,

“Knowing when to collaborate and when not to is an art form.”
  • What does collaboration mean for you?
  • Where will collaboration lead to a result where 1 + 1 does equal more than 2?
  • What skill sets are important to add on to what you can provide?
  • Where is partnering (another type of collaboration) key in your work?

Take a look at these past blog posts for more information:
  • Audio – Five Ingredients for more Successful Collaboration 
  • Six Barriers to Collaboration – Teams365 1165

Enjoy the conversation!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Join us September 17th for the one-day Stand Out Virtually! STtdio Day Masterclass - Learn more about creating exceptional virtual presentations, meetings and programs, and leave the day with your next one sketched out!

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TEAMS365 #2433 – Flashback Friday – Listening in the Remote Space

8/28/2020

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This week’s Flashback Friday zeroes into an area many professionals are struggling with at the moment – Listening in the remote space. I thought that it would be a good place to explore as we start gearing up for fall. Here’s what I wrote in June 2019 – in Teams365 1981
​
Welcome back to another Monday Effective Virtual Conversations tip. This week’s tip focuses into the skill of listening.

As both leaders and team members listening is a critical skill, particularly in the virtual space. It is important for all of us - leaders, entrepreneurs, individual contributors and team members.

Keys to listening in the virtual and remote space are to ensure that we are:
  • Focusing – Focusing 100% of our attention on the person who is speaking – not using other devices or focusing on other things.
  • Listening to the tone as well as the words. If you are streaming, what do you notice about the body language?
  • Listening for the pause points – What does their speed and rate of pitch say? How quickly or slowly are they speaking.

Finally, do you fall into one of the biggest pitfalls of listening today? We want to make sure that we are listening for what is really being said, rather than listening to respond. One of the greatest challenges for most professionals today is that they are so focused on figuring out what they plan to say, that they really are not listening to what is being said. What are you listening for?

I recently came across a great article by Ben Gross on the importance of listening. Here's a link to this article on listening.

It is often said that employees leave managers, not companies. What can you do to boost your listening skills? What did you notice about your last conversation?
End of Teams365 #1981 blog post

While I wrote this more than a year ago, it’s as relevant today as it was then.

Here are some more additional questions to be exploring:
  • What’s important to note about your listening?
  • What’s getting you distracted?
  • What’s helping you focus?
  • What assumptions are you making and maybe need to check out?

Enjoy your conversations,
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2432 – Team Building Tip 260

8/27/2020

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Welcome back to another Thursday Team Building Tip. This week’s tip is “What is the cost of NOT….”

As you think about your vision for the year, what’s important to DO? Focus on? BE?

Consider what you are NOT doing. NOT focusing on. NOT being.

Sometimes it’s as important to look at things through the lens of contrast, and saying NO, not just saying yes.

As you step into your September routine as a team, what might you do to take more of a litmus test around what you ARE focusing on right now?
​
Enjoy the conversation!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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    Jennifer Britton - Known for her writing and work in the areas of remote and virtual teamwork, leadership, team and group coaching, Jenn is the founder of Potentials Realized, and a former team leader with global organizations including the UN. She is passionate about helping teams and organizations to do their best work. Potentials Realized is a performance improvement company providing training, coaching and facilitation services. We specialize in support to virtual teams, remote work, and virtual facilitation, in addition to our award-winning coaching  and program design services.

    Visit our on-demand courses for team leaders and team members here.

    All blog posts are Copyright 2014-2022.  Jennifer Britton, All Rights Reserved.


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