Teams365 Blog - POTENTIALS REALIZED

#TEAMS365 #1967 – Effective Virtual Conversations Tip 94: Virtual Facilitation Tip

5/20/2019

In this week’s Effective Virtual Conversations Tip #94, consider using a map to create more engagement in your virtual sessions. Maps create a visual anchor for group members.

Maps can take a variety of forms, from:

Geographic maps (i.e. map of your region, country, the world)
A roadmap of where you are going
A process map – what the steps are

Incorporating a map into your next call, may help people:

Get a sense of location and context
Identify where they are in relation to each other
Visualize what a process can look like
Remember what a sequence is

It is likely that I will incorporate a number of maps in a virtual call including:

A geographic map (Where are you calling in from today?)
A process map – Identify the area which is the one you find most challenging
A roadmap of our call sequence (shown at the start and possibly the end)

What type of maps could you incorporate in your next call?

Best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in an digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1954 Managing Uncertainty: Building Trust and Connection on Your Team – Virtually!

5/7/2019

We turn our attention to teamwork in uncertainty in today’s post, as well as tomorrow’s. One of the most important foundations for teams moving through change, uncertainty and volatility is TRUST.

Trust is an essential precursor to effective team work. It doesn’t just form. We need to be intentional in creating it.

As I write in my book Effective Virtual Conversations, there are many things we can do to build trust and connection in the virtual space including:

One on One Time: Having regular calls with your team members to check in around how things are going, as well as what their needs are from you, and from the team.
Group or Team Agreements (Ways of Working): Creating shared agreements around HOW you will operate as a team. This helps to create safety, an essential precursor to trust and connection.
Create shared expectations: What does everyone expect from each other? What are your expectations of how you will operate as a team?
Breakouts: Using breakouts regularly in team meetings can help people get to know each other better. Breakouts enable people to connect with one or two others for short periods of time around key discussion areas.
Paired partners: Assigning partners across the team. In my former work we called these peer partners and we rotated it on a regular basis – i.e. every 6 months. The role of the peer partner was to connect on a bi-weekly or monthly basis with another team members to chat and connect, sharing a little more about key projects and tasks they were working on, and focusing in on learning more about their partner. Brainstorming around key opportunities and challenges also ensued, as did some formal and informal mentoring.
Being clear about process and what to expect: Trust is also built on virtual calls by letting people know what to expect about process and key items.
Connect people early on with their WIIFM (What’s In It For Me?): Connecting people around their What’s In It For Me at the start of the call, helps to connect people with the relevance and importance of the topic in their world. Without this, it is unlikely that we will listen.

What will help to build trust and connection for your team members?

Another key element to helping teams thrive in uncertain environments is connection. Knowing other members of your team – who they are, what they do, who they are connected with, and what strengths they bring – is crucial in contexts which are changing regularly.

No person is an island, and our relationships are even more important.

To boost connection on a virtual team we will want to:

Build in moments for teams to learn more about each other – who they are, what they do, what they can be counted on to accomplish.
Help people articulate their role, and how they operate. This might include a one pager with a focus on “Here’s what you should know about me”.

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in an digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1945 – Check out the PlanDoTrack Weekly Planning Hacks

4/28/2019

This weekend I wanted to share links to one of my sister blogs, the PlanDoTrack blog which is focused on personal productivity and time management issues, particularly for virtual and remote team members, entrepreneurs and leaders.

For several months now I have hosted a weekly Wednesday series on short productivity hacks - things that you might keep in mind to get more leverage with your time, focus and work. They are posted at the PlanDoTrack blog, and then I also do a quick Facebook Live around them as well.

Here’s what I’ve covered since the start of this series:

Pomodoro Technique
Color Coding
Master Minds
Accountability
Write it down
Weekly Journal Prompts
Month End Planning Sessions
Top 5
Themes - monthly, quarterly, annual
Relationships

Read more about these here.

Each Wednesday I post a short blog which often includes a quick activity you might consider undertaking t support your own planning and productivity. Just as the name implies, these are short things you can action right away.

Check out some of the past 3-5 minute Facebook Live posts which include more detail about that week’s hack. If you are on Facebook, do consider liking PlanDoTrack so you can be alerted to the weekly videos.

Wishing you the best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.

#TEAMS365 #1942 Team Building Tip #233

4/25/2019

This week’s Team Building Tip gets you to think about the question “Distractions we need to minimize are…”

As we explored last week at the blog, distractions are rife within the virtual and remote work. From things that “need to get done” to requests from neighbours, to the ping of incessant email… What are the distractions that are pulling you off course?

Distractions may be interruptions, and as we know from the research of Dr Gloria Marks, it can take upwards of 22 minutes to get back on track after an interruption.

Distractions can be bigger than that as well – pieces of work which feel like work, but are they adding to the bottom line of the business? Are they making the impact and contribution you are looking for?

Exercise:
This week consider what are the distractions you are facing at the moment. To figure out if it’s a distraction consider if it’s:

An interruption?
A piece of work not linked to the main parts of your work?

Enjoy your reflections!
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.

#TEAMS365 #1941 Four Teamwork Essentials for 2019

4/24/2019

As we move into the last week of the month of April, many teams are staring to kick it into high gear. With summer vacations starting in a few weeks or months, now is the time teams really need to get results. What are the core things teams want to keep an eye on this year?

Efficient meetings. We know that teams need updates and meetings abound. Are they the most effective? I have shared my top 8 Essential Meeting Questions from Effective Virtual Conversations several times, and they warrant inclusion again. Meetings are a huge time expenditure and getting them right is so important.

How to have conflict, constructively and respectfully. Being able to have conflict and work across differences constructively and respectfully is really important. Teams thrive when there is a difference of opinion and different insights; however, not every team is encouraged to, or can, work through differences.

Harnessing strengths and styles. One of the greatest challenges in teams is finding the balance between individualism and collective alignment. This is going to be different for each team, with some teams on the end of the spectrum where there “is no I in team” and it’s all about the collective system, and there will be other team experiences (especially remote and virtual teams) where it is more about the individual person.

Open feedback loops. Regular and frequent feedback and communication is imperative in a business context which is changing rapidly. How is information shared across the team? Open communication and feedback loops are critical for success. What are the mechanisms people have to offer feedback? Where is feedback not getting through? Where is genuine feedback NOT being offered? Why? What’s the cost of this – short term and long term?

What are the core issues you are noticing in your teams right now?

What focus and conversations are needed?

Wishing you the best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.

#TEAMS365 #1940 – Team Springboard – Virtual Co-working sessions

4/23/2019

This week’s Team Springboard gets you thinking about the value and practice of virtual co-working sessions. For those that are remote workers, a virtual co-working session might connect people on zoom or Skype for a one -hour or half-day session where team workers work live throughout the session, or meet at the top of the hour, checking in on progress.

These virtual co-working sessions can provide many benefits including:

A focused time to get things done – when was the last time you scheduled a block of time that was “meeting free” to get things done?
Making a list of things that just need to get checked off
Using the power of peer accountability in ensuring that you do what you say you are going to do in short bursts
Connecting with others – the isolation effect of remote work can wear on many remote workers. This isolation may lead to a lack of focus, prioritizing “house” items over work items etc.

Questions to consider:

What would be the benefit of scheduling a virtual co-working session?
When could you put a 1-4-hour block in the calendar with one or more colleagues?
What would you put on your “To Do” list?

Schedule it now and send out your invite! You’ll be happy you did!

Enjoy your week and your productivity,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.

#TEAMS365 #1925 Effective Virtual Conversations Tip 88: Platforms

4/8/2019

This week’s Effective Virtual Conversations Tip focuses on the question “On what platform will connection between calls work best?”. In coaching we have a saying that the “’impact of coaching happens in between the calls”. It is often the actions, insights and connections made in between your virtual sessions where people put ideas into practice, connect the dots, pass ideas forward, that learning and momentum happen.

The platform which connects group members in between the calls can be instrumental in enhancing this. There are many options which are possible including:

Private Community Groups such as Mighty Networks
Secret Facebook Groups (non-searchable)
Chat groups on your own Learning Management System – we use Teachable as our e-learning portal
Text

What is going to keep the conversation going for the groups you are working with?

As you go to select your platform, consider these items:

The purpose – is it to share successes, resources, links, files, other
Accessibility and mobility
Confidentiality

Best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.

#TEAMS365 #1913 – Virtual Team Activity Resources

3/27/2019

Over the last few years I have written about a number of virtual team resources I think you will find interesting and valuable.

Also, if you haven’t taken a look at my latest book, PlanDoTrack Workbook and Planner for Remote and Virtual Professionals, be sure to check out the related blog which includes posts related to virtual teams, working remote and virtual productivity. You can find the blog here.

Recently I have been posting 2-3 times a week with unique posts geared to these topics, including a new Friday series which is running throughout 2019 geared for virtual business development.

If you are on Facebook, join us at the PlanDoTrack Facebook page, with resources geared to productivity and also virtual professionals. You can connect here.

I have set up a virtual communication group over at Mighty Networks called the Conversation Sparker Zone. You can connect around topics related to virtual teams, productivity, business development and/or group and team coaching issues. I hope that you will join us and drop in for some conversation. Click here to join the conversation. Once there you can select which threads you want to follow.

Finally, I am continuing to host regular calls related to Effective Virtual Conversations (my 2017 book). The latest call was held earlier this week. Check past calls at my YouTube Channel. Calls are usually held on Mondays from 11 – 11:30 am ET on the first and second week of the month.

What resources do you want to explore for your virtual team?

Warm regards,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.

#TEAMS365 #1906 – Creative ways to articulate your virtual team culture

3/20/2019

Yesterday’s Teams365 post #1905 focused on virtual team culture. Be sure to check it out if you haven't done so.

Today I wanted to explore three different ways you might support your team in identifying their own virtual team culture.

As a reminder, team culture usually points to three things - who we are, how do we do things and what is important to us.

Here’s a quick listing of different activities you might consider incorporating:

Who we are:
Virtual teams which excel know each other. They have strong relationships across the team, which allows them to call on others, and “have each others’ backs”. To strengthen your connection, consider these activities:

Have the team create a list of words/adjectives which describe who you are. Shape these into a word cloud which can be visible to the team.
Discuss the question “Who are we when we are at our best?”. Again, use the words to create a graphic about who you are.

At your next team meeting, have each person share one thing others may not know about them.

At your next team meeting, have each person share something that is unique to their location (this works especially well if you have a global team).

In your next meeting, share your screen which includes a variety of photos or icons. Have each person select the photo or icon which represents what they bring to the team.

How we do things:
Each team will have its own unique practices and ways of doing things. This will vary from team to team. Spending time discussing how you do things, and what the expectations are, creates clarity and builds trust, boosting both performance and results.

To explore this topic further consider:
Discussing “how we do things” (communicate, make decisions, work across differences, address conflict) can be a series of different discussions and activities. It might include a Rules of the Road which everyone has signed off on.

What makes you unique and distinct in terms of how you do things?

Another tool is to look at the IS/IS NOT table. This can include it is, it is not…

What is important to us:
Clarity around priorities and goals for the entire team helps with alignment, prioritization and decision making. Spending time on a regular basis discussing what is important to us may also involve:

A list visible to the entire team (ie. Think Intranet or other post on)

Top 5 Goals for the month
Top 5 Priorities for the week
Top 5 Priorities for the quarter
Enshrining your Team Agreements or Ways of Working into something that is visible. Some teams have enshrined this into a plaque, a screen saver or other.

For more on these topics, and a demonstration of what some of these can look like (photos), take a look at my January 2019 Virtual Team Builders call which I did as part of the Effective Virtual Conversations series. You can check it out here.

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).

Looking for training or coaching support for your virtual or remote team? Contact Jennifer to discuss how we can support you.

#TEAMS365 #1905 - Exploring Your Virtual Team Culture

3/19/2019

As we continue our journey through this month’s exploration on virtual teams, I couldn’t not talk about team culture which forms the bedrock of any team, especially one that is virtual. Our team culture points to:

who are we, how do we do things and what is important to us.

Being clear about what our team culture is as a virtual team is critical, given that many, or all of our members may be members of multiple teams. Let’s look at how we can explore these three elements as a virtual team:

Who are we – What do we do? Why do we exist? Virtual teams excel when they have a clear identity about who they are. This helps to differentiate how they do things on one team versus another. Virtual team members may be members of multiple teams. Spending time as a team to connect, and "get to know each other" - who we are, what are roles are, what we do -is critical for virtual team success.
How do we do things - What are our agreements around communication? Task completion? Follow-through? Flagging issues? Communicating with each other?

All of these elements can vary dramatically from one team to another.
Taking time to discuss how we do things is an important part of identifying and focusing in on who we are as a team.

3. What is important to us? All members of the team should be well versed with what’s important at multiple levels. This can entail:

What’s important to us this week?
This month?
This quarter?

Ensuring that everyone is clear on what’s important helps with decision making. It also helps with negotiating where focus goes, especially if you are members of multiple matrix team.

Having discussion is one way of working with team culture. There are also some other creative ways which we’ll explore in tomorrow’s post. I hope you'll join me tomorrow

Stay tuned!
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.