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1. The Decision Matrix
A decision matrix, also known as a weighted scoring model, helps teams evaluate multiple options against defined criteria.
How it works:
- List all potential options on one axis and key criteria on the other.
- Assign a weight to each criterion based on its importance.
- Score each option against the criteria, then multiply by the weights.
- Sum the weighted scores to identify the best choice.
Why it works:
This tool ensures that decisions are objective and aligned with priorities. It also facilitates group discussion by focusing on measurable factors rather than opinions. For example, when selecting a software platform, teams can evaluate features, cost, scalability, and ease of use systematically.
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2. The “Six Thinking Hats” Framework
Developed by Edward de Bono, the Six Thinking Hats is a structured approach to explore decisions from multiple perspectives. Each "hat" represents a different mode of thinking:
- White Hat: Focus on facts and data.
- Red Hat: Acknowledge emotions and instincts.
- Black Hat: Identify potential risks and challenges.
- Yellow Hat: Highlight benefits and opportunities.
- Green Hat: Explore creative solutions and ideas.
- Blue Hat: Facilitate and organize the thinking process.
How it works:
During discussions, assign each team member a “hat” or work collectively through each perspective. This ensures a well-rounded exploration of the decision.
Why it works:
The framework reduces conflict by separating emotions from analysis and encourages creative yet structured thinking.
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3. RACI Chart for Decision Accountability
A RACI chart clarifies roles and responsibilities in decision-making:
- R: Responsible – Who takes action?
- A: Accountable – Who makes the final decision?
- C: Consulted – Whose input is needed?
- I: Informed – Who needs to be updated?
How it works:
For any decision, map out the RACI framework to define each participant's role clearly. This prevents misunderstandings and streamlines the process.
Why it works:
RACI charts eliminate ambiguity, particularly in cross-functional teams, ensuring that decisions are both efficient and inclusive.
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Better Tools, Better Decisions
By leveraging these tools, teams can make decisions that are informed, inclusive, and aligned with their goals. Whether you’re weighing options, exploring perspectives, or clarifying accountability, these methods provide a clear path to better outcomes.
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